Privacy Policy
Effective Date: December 13, 2025
This Privacy Policy describes how **IMPERIAL PETALS** (referred to as "the Company", "we", "us", or "our"), a provider of online educational services in the IT sector (courses in programming, data analysis, DevOps, cybersecurity, etc.), collects, uses, and discloses your personal information in connection with your use of our website, services, and products (collectively, "Services").
1. Information We Collect
We collect information that helps us provide and improve our Services.
1.1. Personal Information You Provide to Us:
- Identification Data: Name, last name, email address, phone number, physical address (if required for billing/tax purposes).
- Payment Information: Data necessary to process payments (such as partial credit card numbers or PayPal data), which is handled by our third-party payment providers (we do not store full credit card details).
- Profile Data: Username, password, preferred programming languages or courses, information about your IT skill level.
- Communications: The content of your inquiries and messages sent to us via contact forms, email, or chat support.
1.2. Information Collected Automatically:
- Technical Data: IP address, browser type and version, device type, operating system, connection data.
- Usage Data: Information about how you use our Services, including pages you visit, time spent on courses, learning progress, videos watched, assignments completed, and dates/times of access.
- Cookies and Similar Technologies: We use cookies for authentication, remembering preferences, traffic analysis, and displaying personalized advertising.
2. Purposes of Using the Information
We use the collected information for the following purposes:
| Purpose of Use | Legal Basis (Jurisdiction dependent) |
|---|---|
| Service Provision: Managing your account, providing access to courses and materials, tracking your progress, issuing certificates. | Contract performance |
| Payment Processing: Handling subscriptions and purchases. | Contract performance |
| Communication and Support: Responding to your queries, notifying you about courses and Service changes. | Legitimate interest / Consent |
| Service Improvement: Analyzing usage to optimize content, course design, and platform functionality. | Legitimate interest |
| Marketing and Advertising: Sending information about new courses, promotions, and personalized ads (with your consent). | Consent / Legitimate interest |
| Security and Legal Compliance: Protecting against fraud, ensuring platform security, complying with legal obligations. | Legal obligation |
3. Disclosure of Information
We may disclose your information to third parties in the following cases:
- Service Providers: We work with trusted third-party companies that assist us in operating our business (e.g., payment processors, cloud hosting, email services, analytics tools). These providers have access to personal information only as necessary to perform their functions.
- Mentors/Instructors: To facilitate the learning process and provide feedback, we may share your progress and username with mentors assigned to your courses.
- Legal Compliance: If required by law, court order, or a request from governmental authorities.
- Mergers and Acquisitions: In the event of a merger, sale of assets, or reorganization, your information may be transferred to the successor entity.
4. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right of Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure ("Right to be Forgotten"): Request the deletion of your data (subject to legal constraints).
- Right to Restriction of Processing: Request limits on the use of your data.
- Right to Object: Object to the processing of your data for direct marketing.
- Right to Data Portability: Request the transfer of your data to another controller.
- Right to Withdraw Consent: Opt-out of marketing communications or withdraw any previously given consent.
To exercise any of these rights, please contact us using the email address provided in the "Contact Information" section.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Changes to the Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Policy on this page and updating the "Effective Date."
7. Contact Information
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
- IMPERIAL PETALS
- Phone: +1 (954) 891-0313
- Email: support@imperial-petals.com
- Address: 2889 Himalaya Rd, Aurora, CO 80011